Help and FAQs

Below are our Frequently Asked Questions. Still have a question? Contact OpenAir

What is OpenAir? How does it work?

OpenAir is a smart integrated transport-logistics system with clean-fuel vehicles to deliver cargo and passenger transport.

The service contracts are signed between OpenAir Indonesia and businesses. Then, corporate accounts are created in the OpenAir app-based platform that allows business order transport services through OpenAir application platform.

Does OpenAir Indonesia operate as a transport carrier? Does OpenAir Indonesia own the Electric Vehicles (EVs)?

OpenAir Indonesia is the operator of OpenAir smart integrated transport-logistics system in Indonesia, not a direct transport carrier and does not have operational authority of vehicles. All transports are operated by licensed direct carriers. Please refer to OpenAir's Operator-Customer Agreement for details.